Quality
- Established and trusted since 1998
- Over 40 employees – we have the resources to deliver
- Dedicated housekeeping to maintain quality and cleanliness
- In-house pool technicians to ensure crystal clear pools
- Property inspection team to make sure your home is always ready for guests
- In-house development team produces industry leading software
- 25% yearly guest return rate
- Experienced call center team maximize your booking potential
- Professional maintenance team – provides affordable, quality care for your investment property
Service
- GPS – tracked vehicle fleet – to quickly respond to and resolve issues
- Hours of operation – 7 days a week, 365 days per year
- 24/7 emergency on-call service
- Centrally located guest welcome center
- 5,000 sq.ft. of office and warehousing space allows VillaDirect to deliver exceptional service to you and to guests
- Real “bricks and mortar” location – somewhere you can see, touch and visit
- The first management company inducted into the Walt Disney World® Resort Vacation Rental Home Connection program
- The only company to achieve a 100% score during a Disney home inspection
- The only property management company accredited and authorized to sell Disney tickets directly from the source
Expertise
- State-of-the-art responsive website that operates on desktop, tablet and mobile
- In-house web-design team and copywriters
- In-house photographer/media specialist – HD quality photography and videos
- In-house marketing team – dedicated to delivering the right message to guests
- In-house social media – engaging renters every day
- 90% of our bookings are direct with the guests (retail) – higher return to owners
- Consistently out-performed every other management company for occupancy
- Consistent high ranking positions in Google‘s organic and pay-per-click searches
- Partnerships with the world’s top vacation rental sites means millions of potential guests can see your home each day